Dental Assistant / Receptionist – Dual Role | Broome WA | Full-Time

Above-Award Pay | Clinical + Front Desk | Career Growth

About Us

Broome Dental Practice is a family-owned clinic delivering high-quality care in a calm and supportive environment. We are a close-knit team that values professionalism, teamwork, and continuous improvement.

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About the Role

We are seeking a Dental Assistant / Receptionist to join our team full-time.

This is a dual role combining chairside assisting with front desk responsibilities, ideal for a candidate confident managing both clinical and reception duties.

Why Join Us

• Competitive Pay & Career Growth – Enjoy above-award remuneration plus ongoing CPD support, training, and clear progression opportunities.

• Live the Kimberley Lifestyle – Work in beautiful Broome and experience one of Australia's most stunning coastal regions while building your dental career.

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Key Responsibilities

• Manage patient bookings, phone enquiries, payments, and appointment coordination to ensure a smooth and efficient front desk experience

• Chairside assistance for general and advanced dental treatments including implant surgery and wisdom tooth removal under general anaesthetic.

• Infection control and sterilization processes in line with ADA standards

• Surgery preparation and maintenance

• Accurate charting and clinical notes

• Collaborate with the dental team to ensure a positive patient experience

• Coordinating patient flow and appointments

• Supporting daily practice operations

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Ideal Candidate

• Confidence managing reception duties independently (essential for this role)

• Experience with Dental4Windows, Microsoft Office, HICAPS, and EFTPOS

• Strong communication and organisational skills

• Professional, reliable, and team-focused

• Cert III or Cert IV in Dental Assisting (Desirable)

• Minimum 1-2 years of dental assisting experience (desirable)

• Candidates with less than one year of experience will be considered for this position. We are willing to train the right person without experience.

• Ability to follow documented clinic procedures and processes

• Knowledge of infection control and sterilisation

• Excellent communication and interpersonal skills

• Ability to multitask and work in a fast-paced environment

• Professional, detail-oriented, and maintain a strong work ethic

• Capable of working independently and as part of a team

• Maintain patient confidentiality

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What We Offer

• Above-award remuneration

• Ongoing training and CPD support

• A supportive team and a fantastic Kimberley lifestyle

Applications

For more information, contact Aj Scott at 08 •••• •844 or adm••@broomedental.com.au.

Please include a current CV and cover letter addressing the following questions.

We welcome applications from candidates without prior experience, as we are happy to provide training for the right person.

Experience and Skills

1.      Do you have experience working in both chairside dental assisting and reception/front desk roles?

2.      Describe your experience handling both clinical and reception duties in a busy dental practice.

3.      Which dental practice management software have you used?

4.      How confident are you in managing patient bookings, payments, and phone enquiries independently?

Relocation and Availability

1.      Are you based in Broome or willing to relocate to Broome, WA, and commit to a long-term role?

2.      If relocating, when are you available to commence?

Administration and Clinical Support

1.   Do you have experience with the following?

o   HICAPS / EFTPOS processing

o   Health fund claims

o   Recall systems and patient follow-ups
(Please answer Yes or No for each.)

2.      Can you describe your experience with Microsoft Office programs including Word, Excel, Teams & Planner?

Why are you interested in a role at Broome Dental Practice?